酒店英文的道歉信必备[2篇]
在日常生活和工作中,我们不免要用到道歉信,道歉信可以帮助我们更好地检讨自己和感谢对方。你写道歉信时总是没有文字可写?以下是小编精心整理的酒店英文的道歉信,欢迎大家分享。
酒店英文的道歉信1
亲爱的客人:
您好!首先请允许我对您遇到的预定没有房间的.问题给您带来的不便致以真诚的道歉。由于近来客人较多,客房紧张,导致有些客人无法入住,我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店,还有不知您方不方便把您的姓名和联系方式留下,如果有了房间我们会在第一时间通知您并免费接您回来,为了表示我们的歉意,我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
XXX酒店
20xx年xx月xx日
酒店英文的道歉信2
Dear customer,I am the GM of the hotel.I am sorry to hear you are not pleased with t let me thank you for your coming to our are a friendly and polite nd,I would like to make an apology to you for our bad service. A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many soon as I knew about that,I felt very angry.
How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again. As we know,customer is the you have any questions or suggestions,please call us anytime anywhere.
Thank you again.
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