道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面小编整理了商务英语的道歉信，供你参考。
商务英语的道歉信范文一
Dear Mr. Grison
Thank you for your letter of 6 May 20XX concerning the faulty tableware.
I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.
I hope that you can use our company as your supplier in the future.
Your sincerely
商务英语的道歉信范文二
Dear Sir.
I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.
Best regards
商务英语的道歉信范文三
Dear Mr. Clinton
Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.
I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.
Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.
In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.
Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards
Yours sincerely
Paul Harvey
Customer Relations.
本文链接：http://www.vanbs.com/v-60-1653.html商务英语的道歉信
相关文章：
惹女朋友生气检讨书11-24
小学春季开学典礼校长发言稿10-10
班干部竞选演讲稿10-05
大学生军训感想心得09-26
班主任班级管理的发言稿08-16
四年级下册一单元作文300字02-26
作文 元旦作文12-25
数学任课老师在家长会上的寄语11-22
走路的初三作文07-23
天净沙・秋原文翻译及赏析07-20
买年货寒假日记01-30
幼儿园老师的自我介绍12-28
优秀品质的名言格言10-26
船厂实习报告09-04